Privacy Policy

Campervan Reykjavik Privacy Policy

Our company operates in the campervan and motorhome rental and leasing sector, offering vehicles and related services under the Campervan Reykjavik name. (www.campervanreykjavik.com).

For the purposes of this Privacy Policy, the company will be referred to as “Campervan Reykjavik ” and our website as the “Site.” This policy explains how we collect, use, and share your personal information when you interact with the Campervan Reykjavik website. It also details your options, your rights, and how you can reach us.

Data Processing

The company TTI EHF is the entity responsible for processing your personal data. Your information will only be used for purposes to which you have given consent.

All of our data processors are located within the EU and comply with Regulation 2016/679 (GDPR). They are contractually obligated to handle your information securely and in accordance with the permissions you provide. Campervan Reykjavik has implemented technical and organizational safeguards to ensure that your data is protected and lawfully processed.

Types of Personal Data Collected

We may collect the following categories of personal data:

• Contact details: name, email, phone number, postal address, billing address.
• Personal information: city of residence, date of birth.
• Preferences: marketing consents and cookie settings.

When you use our Site, some data is automatically collected from your browser or device. This includes cookies, IP address, referrer headers, browser type, and technical identifiers such as web beacons or tags. For details, see the Cookies and Pixel Tags section below.

How We Use Your Personal Data

We process your personal information for several purposes:

• To provide requested services: e.g., booking confirmations, customer support, or promotions you participate in.
• To communicate with you: send updates about our services, special offers, or events (with your consent). Existing customers may also receive relevant product updates in line with applicable law.
• To improve our operations: for auditing, accounting, troubleshooting, and to enhance user experience.
• For legal protection: to prevent fraud, enforce our Terms of Use, comply with court orders, or respond to lawful requests.
• For research and analysis: to better understand user behavior and improve how we present our products and services.
• Other uses: if we plan to use your data in ways not listed here, we will inform you and request consent when necessary.

Sharing of Personal Data

Campervan Reykjavik may share your personal data with:

• Third-party service providers: for services such as hosting, email distribution, analytics, customer support, or delivery. These providers are bound by strict contracts to protect your data.
• Authorities and legal entities: to comply with law, prevent misuse of our Site, or protect our rights.
• In case of business changes: if part of our business is sold, merged, or reorganized, your data may be transferred accordingly.

Data Security & Retention

We use encryption, authentication, and organizational safeguards to protect your personal data.

Your data may be stored in the USA or other jurisdictions outside of where it was originally collected. We retain personal data only as long as needed for the purposes described in this policy, unless a longer period is required by law. Generally, this is up to 10 years, especially for purchase records, to comply with tax and warranty obligations.

Your Rights

You have the right to:

• Request access to your data.
• Obtain an electronic copy (data portability).
• Request correction of inaccurate or incomplete data.
• Request deletion of data under certain legal conditions.
• Withdraw consent at any time.

To exercise these rights, contact us at info@campervanreykjavik.com.

Marketing Preferences

You may opt out of marketing communications at any time by requesting removal from our mailing list. Contact us at info@campervanreykjavik.com to update your preferences.

Cookies & Pixel Tags

Our Site uses cookies and pixel tags to gather technical and behavioral data, such as IP addresses, device identifiers, and browsing activity. This helps us improve site performance, personalize your experience, and analyze traffic patterns.

Third-Party Services

If you engage with Campervan Reykjavik through social platforms or external links, those sites are governed by their own privacy policies. We encourage you to review them, as we are not responsible for their practices.

Policy Updates

Privacy practices and regulations evolve over time. If we update our Privacy Policy, changes will be published here. Significant changes may also be communicated to you directly, or your consent will be requested if required by law.

This Privacy Policy was last updated in September 2025.